SHIPPING AND RETURNS
Shipping Policy
We aim to process and ship all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days
Orders placed on weekends or public holidays will be processed the next business day
Shipping Locations
We currently ship to:
United States
Canada
United Kingdom
Shipping Rates
Free shipping is available on select bundle orders as displayed on the product page
Standard shipping rates apply to single bottle purchases and will be calculated at checkout
Estimated Delivery Times
Estimated delivery times once dispatched:
United States: 5–8 business days
Canada: 6–10 business days
United Kingdom: 3–6 business days
Please note delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking details so you can follow your delivery.
Customs, Duties & Taxes
Customers are responsible for any applicable customs duties or taxes required by their country
These fees are not included in the product price or shipping cost
Incorrect Address or Delivery Issues
Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
If you experience any issues with your delivery, contact us at:
Returns Policy
We stand behind the quality of our products and want you to feel confident trying them. That’s why we offer a 90-day money-back guarantee on all eligible purchases.
Eligibility for Returns
You may request a return and refund if:
Your request is made within 90 days of the delivery date
The product is returned in its original packaging, whether opened or unopened
Return Shipping
Customers are responsible for return shipping costs
We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items
Refunds
Once your return is received and inspected:
Approved refunds will be issued to your original method of payment
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
How to Start a Return
To initiate a return, please email us at:
Include:
Your order number
Reason for return
Proof of purchase
Our support team will provide return instructions once your request is reviewed.
Non-Returnable Items
Gift cards
Products returned after the 90-day window
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us immediately at healthlabs247@gmail.com and we will make it right.
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